Subarus have long held a prestigious place in the automotive world, particularly among outdoor enthusiasts drawn to their rugged appeal and adventure-ready features. The Subaru Outback and Forester, in particular, are often championed as stalwarts of outdoor vehicle excellence. But among the allure of off-road escapades and camping adventures, one pivotal question persists: are Subarus truly reliable?
To answer this question comprehensively, let's embark on an exploration of Subaru's reliability, examining its historical standing, the brand's reputation, prevalent issues, and a detailed overview of both reliable and less reliable models.
Understanding Subaru's Reliability:
Subaru boasts a legacy of commendable reliability and customer satisfaction, but like any brand, it has faced fluctuations in recent years. As per RepairPal, Subaru garners an overall reliability rating of 3.5/5, placing it 14th among 32 car brands. On average, Subaru owners experience unscheduled repairs approximately 0.3 times annually, slightly below the industry average of 0.4 times.
However, specific models have impacted Subaru's reliability metrics. For instance, despite being popular models, the Forester and Outback have attracted substantial complaints. Conversely, the newer three-row SUV, Ascent, while receiving positive reviews, grapples with issues concerning its transmission, climate system, and in-car electronics.
Examining Common Subaru Problems:
Several recurring issues plague specific Subaru models, potentially impacting their overall reliability:
Excessive Oil Consumption: Notably, models like Forester (2011-2014), Outback (2013), and Impreza (2012, 2013) reportedly exhibit high oil consumption, leading to a class-action lawsuit due to abnormal oil usage.
Faulty Infotainment System: The Starlink infotainment system installed in vehicles like Outback (2018), Legacy (2018), Crosstrek (2018), and Impreza (2017, 2018) faces various glitches, including backup camera malfunctions and touchscreen unresponsiveness.
Faulty Head Gaskets: Subaru grappled with head gasket issues, resulting in oil or coolant leaks. This widespread issue persisted for approximately five years and necessitated an extension of the powertrain warranty to address customer concerns.
Cracked Windshields: Instances of spontaneous windshield cracks have affected models from 2015 to 2022, leading to Subaru settling a related lawsuit to address this issue.
Identifying the Most and Least Reliable Models:
Amidst concerns, specific Subaru models stand out for their reliability and performance:
Most Reliable:
2019 Subaru Outback: Praised for its reliability, safety features, and off-road capability, the 2019 Outback boasts a strong track record.
2020 Subaru Forester: Celebrated for its versatility, top-notch safety features, and robust build, the 2020 Forester shines as a reliable choice.
2021 Subaru Crosstrek: Highlighted for its standard AWD, advanced safety technology, off-road prowess, and affordability, the 2021 Crosstrek appeals to many seeking reliability.
Least Reliable:
2012 Subaru Impreza: Notoriously remembered for unintended acceleration issues, the 2012 Impreza poses significant concerns regarding safety.
2021 Subaru WRX: Despite its impressive performance, the 2021 WRX faces complaints related to the clutch and comfort, dampening its reliability reputation.
Weighing in on Subaru's Overall Reliability:
Subaru's reliability is nuanced, balancing between models with strong track records and those in need of improvement. While models like the Forester and Outback emerge as reliable choices, specific concerns regarding other models impact Subaru's overall brand reliability. As a brand, Subaru stands within the realm of average reliability, navigating between dependable models and those requiring enhancements.
For prospective buyers, Subaru's hallmark features, including strong safety ratings, standard AWD across most models, and impressive value retention, position the brand as an appealing option. However, selecting models known for reliability, such as the Outback and Forester, is prudent for individuals prioritizing longevity and dependable performance.
Subaru vehicles embody notable reliability traits, yet prudent model selection remains pivotal in securing a consistent and dependable driving experience.